Q. How to purchase my order on the site?
To order your purchase :-
Q. What are the payment methods available?
We offer various kind of Payment Methods as shown below :-
1. Credit Card
2. Cheque / Bank Transfer
A/C Name: MISHKAAT MARKETING SDN BHD
Account type: Current Account
Account No.: 8000792891
Bank Name: CIMB BANK BERHAD
Branch Name: Komplex Dayabumi KL
Branch Address: Lot 112 1st Floor podium block
Jalan Sultan Hishamuddin
50050 Kuala Lumpur
International Clearing Code / Swift Code: CIBBMYKL
Bank Code: 035
Branch Code: 1424
After you have made the payment, please send us the payment details of :
You may scan and email us the above info to: firstname.lastname@example.org
3. Cash On Delivery Options available only for Kuala Lumpur & certain parts of Selangor.
Q. How to change my account personal information and shipping address?
Log-in your account → Click on “Account Maintenance” → Edit your account information and Shipping address here.
Q. I forgot my Password for my account. What should I do to retrieve it?
Q. Can I cancel an existing order that has been made?
Yes, only if the order is still on pending status.
Q. What is the product's transaction currency?
All products transaction currency will be done in Ringgit Malaysia (RM).
Q. How long does the delivery usually take?
Delivery usually will takes about 3 to 5 working days depending on location.
Q. How about installation of the products?
In certain cases and places in Malaysia, we will facilitate basic installation service booking for the customers at no additional cost (FOC) with our service partners .In other cases, customers will be required to contact us directly to check for the availability of service in their location and avail the same. For further details and assistance on installation, kindly contact Kent Customer Hotline.
Q. I still have doubts!
Regret that we're unable to clear your doubts in the F.A.Q page. Please kindly send us an email to email@example.com and we will assist you further.